Client Consent Form

All new clients must complete this consent form and agree to the Terms and Conditions of the Service at the end of the form. If you feel unsure, confused or do not agree, please do not complete this consent form. Please note, Jen can not provide you with a service if this is the case. Please take the time to fully understand what you are agreeing to. There is no rush or pressure to book in. 

Personal Information

Novo Note Taker

Clinicians at our clinic are using NovoNote, an automated tool designed to assist clinicians with taking session notes.

Below is an explanatory statement about the technology.


Purpose of the automated note taker

The use of an AI enhanced note taker was adopted to enable us to focus more on communication and your care during sessions, rather than being distracted by manual note-taking.


What We Saved

As a healthcare provider, we keep notes of our contact with you to help us serve you better. 

Our AI note taker, NovoNote, helps by transcribing the session and then providing a summary of that session. 

Typically, the transcript of the session will be deleted and will not make up part of your patient file, while the summary is saved as part of your file. Audio of the session is never saved.


Compliance And Security

NovoNote complies with the Australian Privacy Principles and is compliant with AHPRA and HIPAA standards. It adheres to industry encryption and security protocols. NovoNote operates on a secure server in Australia and your data does not contribute to training AI models. For more detailed information on the security measures and protocols of NovoNote, please visit the security page: NovoPsych.com.au/NovoNote_Security

Consent